The five principles of wise communication

“Sticks and stones can break my bones, but words will never hurt me.” Ah, not really. Often it’s words – and the tone that comes with them – that actually do the most damage. Just think back on some of the things that have been said to you over the years – especially those said [...]

Source: http://www.wildmind.org/blogs/on-practice/speak-wisely

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